Terms of service

OVERVIEW
This website is operated by Lumena. Throughout the site, the terms "we", "us" and "our" refer to Lumena. Lumena offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including the additional terms, conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Any new features or tools added to the current store are also subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We work to keep the information on this site accurate and current. If we find an error, we will correct it. Information on this site is provided for general information and may occasionally contain mistakes, which we reserve the right to correct.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. A price change never affects an order that has already been placed and paid.
We reserve the right at any time to modify or discontinue the Service (or any part or content of it) without notice.

SECTION 5 - PRODUCTS, SHIPPING AND RETURNS
We currently ship to the United States, Canada and Australia. Delivery times, shipping costs and customs information are described in our Shipping Policy. Refunds and our 30-day money-back guarantee are described in our Refund Policy.
We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your screen will display every color accurately.
We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction, and to limit the quantities of any products we offer. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. If we change or cancel an order, we will notify you by email and refund any amount you paid for the cancelled items.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. Any use of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and do not warrant, and will not have any liability for, any third-party materials or websites. Please review the third party's policies and practices carefully before you engage in any transaction with them.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us creative ideas, suggestions, proposals, reviews or other materials ("comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use them in any medium. We are under no obligation to keep any comments confidential, to pay compensation for any comments, or to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party and will not contain unlawful, abusive or obscene material or any malware. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order). If we cancel an order for this reason, we will refund you in full.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe upon our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.
To the extent permitted by law, the Service and all products delivered to you through the Service are provided "as is" and "as available", except as expressly stated by us (for example, in our 30-day money-back guarantee).
To the extent permitted by law, Lumena and our affiliates, agents, contractors, suppliers and service providers will not be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of the Service or any product purchased through it. Where liability cannot be excluded, it is limited to the amount you paid for the product concerned.
Your consumer rights: nothing in these Terms excludes, restricts or modifies any rights you have under consumer protection laws that cannot be excluded, including the Australian Consumer Law and consumer laws in Canada and the United States.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Lumena and our affiliates, partners, agents, contractors, suppliers and service providers from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision will still be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be treated as severed from these Terms. This will not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred before the termination date survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not waive that right or provision.
These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals between you and us.

SECTION 18 - GOVERNING LAW
These Terms of Service are governed by the laws of Ukraine. This does not take away the protection of mandatory consumer laws in the country where you live.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We may update, change or replace any part of these Terms by posting the changes on our website. Changes do not apply to orders placed before they were posted.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at suporthomelumena@gmail.com.
Lumena
Email: suporthomelumena@gmail.com